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Last month, I received a call from a brilliant VP of Operations who'd just been passed over for the COO role—again. "I hit every metric, led successful transformations, and have an MBA from Wharton," she said, frustration evident in her voice. "What am I missing?" The answer, it turned out, wasn't in her resume. It was in three critical emotional intelligence blind spots that most high-performers never see coming—and that quietly sabotage C-suite promotions every day. The Pro

Picture this: You're a leader who understands emotional intelligence. You read people well, manage your emotions effectively, and...

Last week, I was coaching a VP who complained that her team seemed "emotionally exhausted" despite having reasonable workloads. As we dug...