Create Clearer Leadership Conversations
- Carole Stizza
- Apr 15
- 3 min read
Have you ever left a team meeting wondering if everyone was truly engaged in the same conversation? You're not alone. In my years of leadership coaching, I've witnessed countless talented executives face this exact issue.
That's where Jefferson Fisher's refreshing approach shines. His philosophy of "arguing less and talking more" is not just catchy advice—it's a transformative framework that can revolutionize how we conduct conversations. Let's explore how his insights can help you achieve clarity in every leadership interaction.
A Fresh Take on Leadership Communication
What makes Fisher's approach so powerful is its simplicity. At its core, he asks us to shift from viewing conversations as battles to seeing them as opportunities for genuine understanding.
"Taking a deep breath must be your first step in controlling your words.” Fisher’s simple yet profound advice recognizes something we've all experienced—that moment when emotions take over our rational thinking and words spill out before we have fully processed our thoughts.
This breathing technique isn't mere mindfulness fluff; it's grounded in practical neuroscience. That brief pause disrupts the amygdala's fight-or-flight response, giving your prefrontal cortex (the thinking brain) a chance to catch up. I've witnessed executives transform contentious meetings by simply implementing this single practice.
Clarity Through Conversation, Not Combat
What I love about Fisher's methodology is how easily it translates to everyday leadership challenges. Here's how his approach supports creating crystal-clear communication:
Listening to understand, not to respond. We've all nodded along while secretly formulating our counterarguments. Fisher challenges us to truly absorb what others are saying before crafting our responses. Try this tomorrow: In your next meeting, focus entirely on understanding the speaker's perspective without planning your reply. You'll be amazed at how much more you hear.
Getting curious instead of defensive. When someone challenges your idea, what's your initial reaction? For many leaders, it's to defend their stance. Fisher suggests flipping this script by responding with genuine curiosity: "That's an interesting perspective—can you share more about how you arrived at that conclusion?" This simple pivot transforms potential arguments into explorations.
Creating shared meaning: How often does miscommunication arise from people using the same words but having different meanings? Fisher encourages explicitly checking the definitions of key terms before engaging in complex discussions. Although it may feel awkward initially, this practice prevents numerous unnecessary disagreements.
Making it Work in Real Leadership Moments
The beauty of Fisher's approach is its universality—from boardroom debates to one-on-one coaching conversations. Here's how I've seen leaders apply these principles:
A healthcare executive I coached was known for interrupting her team. After adopting Fisher's deep breathing technique and committing to active listening, team participation increased by 60%, and they began implementing solutions that her previous approach had stifled.
Another client, a tech startup founder, substituted his "yes, but..." responses with "I'm curious about..." questions. Within weeks, his leadership team reported feeling more valued, and previously contentious product decisions transformed into collaborative explorations.
The Ripple Effect of Better Conversations
When leaders adopt Fisher's methods, the effects reach much further than just individual interactions. Teams cultivate psychological safety—that essential environment where individuals feel secure sharing ideas without fear of ridicule or rejection. Innovation thrives. Conflicts are resolved more quickly. Employee engagement strengthens.
As Fisher puts it, "Clarity isn't achieved by arguing harder—it's achieved by talking differently."
Next time you feel that familiar urge to jump in and correct someone or defend your position, remember Fisher's advice: take a deep breath first. Control your words. Ask a genuine question. Observe what happens when you shift from winning arguments to gaining understanding.
The clearest conversations often begin with the simplest change—arguing less, talking more, and breathing deeply before doing either.
Ultimately, the real reason I love sharing Fisher’s approach is that it aligns perfectly with what I coach when a leader wants to elevate their relationships with their teams, peers, and even their investors and board members. This approach serves as a secret weapon for enhancing emotional intelligence through practice and role modeling, achieving results faster than any other method.
If you’d like to chat about this author, his book, or his points and how they would elevate communication around you, I’d love to connect on this, too.
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